Nxly

Privacy Policy

Last updated: May 23, 2026

At Nxly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide to us, including:

  • Name and contact information
  • Account credentials
  • Payment information
  • Communication preferences

1.2 Usage Data

We automatically collect certain information when you use our Service:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Performance and diagnostic data

1.3 Content Data

When you create AI agents and workflows, we process:

  • Agent configurations and prompts
  • Conversation logs and outputs
  • Uploaded files and documents
  • Integration settings

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our Service
  • Process transactions and manage subscriptions
  • Send service-related communications
  • Improve and optimize our Service
  • Provide customer support
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information:

  • With service providers who assist our operations
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • In connection with a business transfer

4. AI Providers and Third-Party Integrations

Nxly integrates with various AI providers (OpenAI, Anthropic, Google, etc.) and third-party services. When you use these integrations:

  • Your prompts and conversations may be sent to these providers
  • You are subject to their respective privacy policies
  • We encourage you to review their policies before use

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Regular backups and disaster recovery

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods vary based on the type of data and purpose of collection.

7. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Export your data in a portable format
  • Object to or restrict certain processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our Service. Your continued use after changes become effective constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@nxly.app
  • Address: 123 Tech Street, San Francisco, CA 94105

13. Data Protection Officer

For matters related to data protection and privacy compliance, you can contact our Data Protection Officer at: dpo@nxly.app